Secrets of using AI and data to supercharge customer engagement According to Twilio’s findings, 96% of respondents felt that not digitizing would have hurt their business once the pandemic started. What’s more, 95% also said they plan to continue investing in digital customer engagement even when the pandemic is over. As I see it, the biggest surprise may be

Secrets of using AI and data to supercharge customer engagement According to Twilio’s findings, 96% of respondents felt that not digitizing would have hurt their business once the pandemic started. What’s more, 95% also said they plan to continue investing in digital customer engagement even when the pandemic is over. As I see it, the biggest surprise may be

Advantages and Disadvantages of Machine Learning Bias and discrimination aren’t limited to the human resources function either; they can be found in a number of applications from facial recognition software to social media algorithms. In a similar way, artificial intelligence will shift the demand for jobs to other areas. There will still need to be

How to Build a Private LLM: A Comprehensive Guide by Stephen Amell The power of chains is in the creativity and flexibility they afford you. You can chain together complex pipelines to create your chatbot, and you end up with an object that executes your pipeline in a single method call. Next up, you’ll layer